Covid 19 Safety Measures Guideline as recommended by the Ministry of Tourism, India.
- All staff and guests will need to have the ArogyaSetu App available during check-in.
- All hostel staff, including security personnel must wear masks, single use gloves, maintain a safe distance of 6 feet, while at the property.
- 6 feet social distancing markings have been created to ensure maximum safety during check-in.
- All hostel personnel have been trained to use safety measures like masks, hand sanitizers while doing daily activities.
- All properties are under surveillance of fully functional CCTV cameras.
- Daily temperature checks with a thermal gun thermometer for all staff members and guests.
- All touch points like door knobs, switches, door handles, safety latches, taps are being cleaned regularly with at least 70% alcohol content surface cleaners.
- In case of events, the hostel will follow social distancing norms for table and seating arrangements.
- Adequate isolation facilities are available in case of any requirement for the suspected Covid patient.
- All Woke properties will be additionally stocked with hand sanitizers, masks, garbage bags, chemicals for deep cleaning, thermal gun, hand gloves. Please contact the front desk to avail safety amenities.
- According to CPWD guidelines, temperature setting of all air conditioners should be kept in the range of 24-30 C with relative humidity in the range of 40-70%.
- Communication between guests and in-house staff should be through intercom or mobile phone.
Check-in and Check-out Protocol for guests
- Guests are requested to follow the social distancing markings created at the reception during check-in.
- Details of travel history and medical conditions, ID and self declaration forms must be provided by the guest at the reception.
- Avoid interaction during check-in.
- Sanitize hands before and after filling relevant forms.
- Ask for hostel do’s and don’ts in case of doubt.
- Any exchange of items with the staff should take place while maintaining 1m distance.
- Guests should inform the reception an hour before check-out.
- Guests should only check-out after they have been confirmed by the reception.
- Guests will be informed about the payment in advance and are requested to make a digital payment, if possible.
Do’s and Don’ts for guests
- Wear a mask in all common spaces
- Clothes should not be washed inside the room
- No visitors allowed in the room
- Maintain social distancing at the property.
- Wash your hands frequently with soap or sanitizers.
- Put all disposable plates/ cups/ bottles after use in garbage bags.
- Guests should not visit containment zones.
- Linen will be changed as per request by existing guests.
- Guests will be informed about the payment in advance and are requested to make a digital payment, if possible.
- Guests’ recommendations will be taken for cleaning. Daily cleaning will be available with an option for the guest to opt out.
- In case of repair or maintenance work, staff will get on a video call with guests to assist the guest.
- All staff has been properly briefed and a drill regarding the same has been put in place.
- Awareness and emergency posters have been placed inside rooms and around common spaces.
- Social distancing should be maintained the kitchen
- Wear protective gear like gloves and mask
- Wash utensils immediately after use
- Clean and sanitize the kitchen after cooking
Along with all the measures mentioned above, we have also established a Rapid Response Team who is responsible to prevent incidents, manage cases, circulate relevant communication, and train employees in hygiene and sanitation practices.